Quality is Our Top Priority
Quality is Our Top Priority
September 30, 2019
We have never had to have a window replaced before but I’m so glad we came here first! They were amazing, professional and friendly, returned my quote in under 10 minutes and had someone out the same day to repair it! The technician was polite and courteous and gave me pointers for my other windows, and was done in under an hour.
I will definitely recommend them to anyone who needs repair work, replacements or just something new! Thanks Rocklin Glass and Mirror!!!!
Joe G.
8/22/2019
I love giving good reviews, so I am happy to be writing this one for Rocklin Glass and Mirror.
First, they keep to their hours, stating they will be open until 5 pm and actually remaining open until 5 pm. I know it sounds simple but many businesses, including another nearby glass shop, do not adhere to this policy.
Second, they gave me an estimate right away to help me decide if I wanted to do business with them or keep shopping. The estimate was quite reasonable by the way.
Third, they gave me an estimated delivery of the end of the following day which they exceeded. in fact, they called me the following morning by 9 am and were done with my job.
So, to summarize they are: honest, reasonable and over-deliver. If I have future glass needs, I will call them first and recommend you do the same. And for those that wonder, no I don’t always give good reviews. I give honest reviews.
6/4/2019
Beautiful card of thanks received from Claudia and Richard B., read:
“On Tuesday, June 4, I went online in desperation seeking a glass company willing to remove an 8′ x 3′ mirror from our bathroom in Lincoln. Within 15-minutes of my online request for a call, Hillary called. Within another 15-minutes I had a quote and an appointment! By the next afternoon Jason and Dave had been here and removed the mirror. They were so friendly, polite, and efficient – just as Hillary had been.
I tried to use your competition (omitted competition’s business name) here in Lincoln but they wouldn’t even return phone messages or emails! Rest assured, Sun City Lincoln Hills has a close-knit community grapevine for referrals. I will be singing praises for Rocklin Glass & Mirror, In. every chance I get.
Thank you all for your professionalism and help to resolve our problem.”
Claudia & Richard
Jenny B.
6/8/2019
My new shower frame-less door is beautiful and the staff are helpful and friendly. Jenny gave four stars.
Gary D.
6/8/2019
Dropped off two mirrors to be cut, & two, windows that needed replacement glass, they were done in a couple of days & a fair price. Hillary was great, Thanks.
Jeff A.
Aaron B.
6/2/2019
I needed a custom sized piece of glass to go on a tabletop. I gave them the measurements and two days later they had it cut with rounded edges and ready to go. Sharon and Hillary were very nice and informative. The whole process was quick and easy.
We had several windows that were different degrees of foggy. We stopped by the showroom to get information and were happy to hear we could get the glass replaced as opposed to total window replacement. Hillary did a fine job scheduling and keeping us updated. Dave and Jason were a professional team with honest assessment, accurate measurements, estimate, and installation. Service and turn around time were speedy. It was a pleasure to do business with them.
“Great service!” Quick and very easy to talk to. Dsoundz called Monday and by Thursday product was ready.” 4/12/2019
Five Star Rating
Rocklin Glass & Mirror has great prices and fantastic customer services, plus is right here in our backyard, so we are helping out our local small business. They came out, gave us a quote and today we had our new shower glass put in. It looks great and it changed our whole bathroom. Thank you!
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