COVID-19 Notice to Customers & Hours of Operation

COVID-19 Notice to Customers & Hours of Operation

Hours of Operation: Mon-Fri 8am to 4:30pm. These are our hours during this time. We are closed weekends. Thank you for your understanding.

Dear Valued Customer,

 “The California State Public Health Officer and Director of the California Department of Public Health is ordering all individuals living in the State of California to stay home or at their place of residence, except as needed to maintain continuity of operation of the federal critical infrastructure sectors, critical government services, schools, childcare, and construction, including housing construction.”

We want to provide clear communication to you about the status of Rocklin Glass & Mirror, Inc. and our workforce as an “Essential Business.”

We have been in communication with numerous state and local municipalities to ensure we are acting responsibly to best serve the communities we support. As an Essential Business, the services and work we perform are declared necessary to the operations and maintenance of essential infrastructure, as defined by the U.S. Department of Homeland Security memorandum titled, [2] “Identification of Essential Critical Infrastructure Workers During

COVID-19 Response,” issued on March 19, 2020.

Our Essential Business designation releases our employees from shelter in place orders, so they can perform essential critical work related to finishing out the building envelope, which provide security for entryways and maintains appropriate environmental conditions inside buildings and homes.

Additionally, we remain steadfast in our commitment to meeting your needs and keeping everyone safe. In doing so, we have adopted the following guidelines for our business:

For Customer Pick-up

* Following the Centers for Disease Control guidelines for 6’ feet of social distancing

* Limited, or in some cases prohibited gathering in entrances and common areas

* Modified Will Call procedures to limit exposure and allow for more frequent sanitation

For Rocklin Glass & Mirror Deliveries & Installs

* Continue to deliver in the markets where we have a delivery fleet (Local Only)

* Instituted additional safe practices and social distancing protocol

As outlined in our prior communication, we strive for Zero Harm in our workplaces every day. All employees have been directed to stay home if they are unwell or directly exposed to COVID-19. And, we are asking our customers to notify us if they are feeling sick or have anyone at home not feeling well. We will be happy to reschedule appointments.

We want you to know we are open for business and are here to serve you during this unprecedented time. Thank you for your business and making ROCKLIN GLASS & MIRROR, INC. your choice for all glass and mirror needs, supporting our small family owned business. You are what makes it a privilege to service our customers.